Returns & Exchanges
At Bondi Sands, we want you to be completely satisfied with your glow. If you are not happy with your purchase, you can return unopened and unused products within 30 days of delivery.
Check Eligibility
Ensure your items are in their original, unopened packaging and were purchased directly from the Bondi Sands official Australian website.
Contact Support
Email our customer care team with your order number and reason for return to receive your unique Return Authorization number.
Pack and Ship
Securely package your items and send them back to our Melbourne warehouse using a tracked shipping service to ensure safe arrival.
Receive Refund
Once our team inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing